Wikis
Wikis are a great tool. They have many good things going for them such as ease of use, being web based, anyone can make changes to them and they are very flexible. Disorganization and lack of control are the biggest problems. They are not a solution for all projects.
I like the idea from Princeton Public library of their Bookloverswiki. They use a wiki to allow customers to write reviews of books and make recommendation to others. It would be even cooler if these could be linked in the catalog.
The ALA conference wiki was another good use of this tool. I have experienced that first hand, and got some good information. It is a great way for librarian to collaborate and their information.
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